MP3 Entertainment

Satisfaction Survey


Event Date: Saturday, April 18, 2009
Event Type: Wedding
Event Location: Lakeview Recreation Center
Event Staff: Mike Fink
   
Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: Excellent
Quality of Customer Service at Event: Excellent
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
Entertainer's Performance: Excellent
Entertainer's Appearance: Excellent
System Appearance: Excellent
Sound Quality: Excellent
Music Selection: Excellent
Incorporation of Your Requests: Excellent
Lighting Effects: Excellent
Equipment Appearance: Excellent
Overall Customer Service: Excellent
Planning Assistance: Excellent
Entertainer's Cooperation with Other Vendors: Excellent
Overall Performance Rating: Excellent
   
Is there anything specific that can be improved upon?
Additional comments or suggestions? Just returned from the Honeymoon, and I wanted to follow up with you regarding our wedding. Both Carrie and I were extremely pleased with your professionalism, your timeliness, and your staff. First of all, I realize that our wedding was a little more complicated regarding the ceremony on the hill, and then the following reception, with music in both places. Carrie was very happy with your precision with regard to the ceremony, and it was flawless. The music sounded great, the timing was perfect, and even our guests commented on how beautiful they thought the music added to the ceremony. The reception was no different. Your equipment was state of the art, the sound was wonderful, and your set up and take down was very efficient. I especially liked the main DJ Station equipment, with the cross bar, tables, and associated equipment. The DJ Station was very professional, blended with our decor, and made for an exciting evening. Thank you for playing the majority of our requests, as well as those of our guests. We both enjoyed your personality as the DJ, and you made the night very special for all of our friends and family. Again, your timing was perfect with the Garter Toss, Bouquet Toss, Cake Cutting, and everything seemed to blend so well, so seamless, that the night flew by without a hitch. We both want to thank you for a job well done. We would recommend MP3 Entertainment to anyone who needs the service, as I believe we could have not found better. Perhaps if my Daughter's boyfriend pops the question, we'll be requiring your services in the near future. Again, all of our thanks for running a flawless and entertaining evening for a night we will never forget. By the way, any pictures that may have been taken, feel free to post them anywhere you would like. And please, use us as a reference. You're the best! Our best regards, Tom and Carrie Wiehn
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Thomas Wiehn
Email: twiehn58 <at> yahoo.com
Phone: 4806267911

Survey Submitted on Wednesday, May 13, 2009